Privacy Policy

At Ethnic Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Your name, email address, telephone number, and mailing address.
• Order information: Your billing and shipping addresses, purchased products, preferences, and order history.
• Payment information: Payment details processed securely by Shopify and its payment providers. Ethnic Studio does not directly store your complete card information.
• Measurement and fit information: Measurements or preferences provided for tailoring, alterations, or custom-fit services.
• Website information: Your browser, device, IP address, website activity, and information collected through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Process, fulfil, and deliver your orders.
• Process payments and prevent fraudulent transactions.
• Provide customer support and respond to enquiries.
• Provide tailoring, fitting, and styling assistance.
• Send order confirmations, delivery updates, and service notifications.
• Send promotional messages when you have provided consent.
• Improve our website, products, services, and customer experience.
• Meet applicable legal, regulatory, and security requirements.

3. Cookies and Tracking Technologies

Ethnic Studio and its service providers may use cookies and similar technologies to:

• Remember your preferences and shopping-cart selections.
• Understand how visitors use our website.
• Improve website performance and functionality.
• Measure advertising and provide relevant marketing.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. How We Share Information

We may share personal information with trusted service providers that help us operate our business, including Shopify, payment processors, delivery providers, analytics services, and advertising partners. We may also disclose information when required by law or to protect our customers, business, and legal rights.

We do not sell personal information for money. Certain data-sharing activities related to targeted advertising may, however, be considered a “sale” or “sharing” under some U.S. state privacy laws.

5. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no online system or method of transmission can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information.
• Request correction or deletion of your information.
• Withdraw consent to marketing communications.
• Opt out of certain targeted advertising or data-sharing activities.

To submit a privacy request, email ethnicstudio360@gmail.com. We may need to verify your identity before completing your request.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations. The latest version will be published on this page.

9. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy, contact us at:

Ethnic Studio
Email: ethnicstudio360@gmail.com