Ethnic Studio

Refund & Exchange

Return & Exchange Policy

All Sales Are Final

All purchases made through Ethnic Studio are final. We do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or other reasons unrelated to an incorrect, damaged, defective, or materially misrepresented item.

Please review the product description, size information, images, pricing, and product disclaimer carefully before completing your purchase.

Replica Product Disclosure

Products sold by Ethnic Studio are replica products and are not original designer or branded products.

Ethnic Studio is not affiliated with, authorised by, sponsored by, or endorsed by any original designer or brand referenced for style identification or comparison.

Customers should purchase only if they understand and accept that they are purchasing a replica product rather than an original branded item.

Product Images & Variations

We make reasonable efforts to represent our products accurately.

Depending on the product, variations may occur in color, embroidery, embellishments, fabric appearance, finishing, stitching, or other minor details due to production differences, lighting, photography, styling, and the screen or device used to view the product.

Such minor variations are not considered defects.

Where possible, customers should review all available product photographs, descriptions, sizing information, and specifications before ordering.

Incorrect, Damaged, Defective or Materially Different Items

If you receive an item that is incorrect, damaged, defective, or materially different from what was described in your order, please contact our customer support promptly after delivery.

To allow us to investigate, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs and/or video showing the issue
  • Photographs of the packaging and shipping label where relevant

We will review the information provided and, where the claim is verified, provide an appropriate resolution.

Please contact us before sending any merchandise back. Items returned without prior authorization may not be accepted.

Items Not Eligible for Return or Exchange

Except where required by applicable law or where we confirm that an item was incorrect, damaged, defective, or materially different from its description, we do not accept returns or exchanges for:

  • Change of mind
  • Incorrect size selected by the customer
  • Personal preference regarding fit, fabric, color, embroidery, or appearance
  • Minor color differences caused by photography, lighting, or screen settings
  • Minor production or finishing variations disclosed on the product page
  • Customised or altered products
  • Sale, promotional, or discounted products

Shipping

We currently offer free shipping throughout the USA, unless otherwise stated during checkout.

Delivery estimates are estimates only and may be affected by carriers, customs, weather, international transportation, or circumstances outside our reasonable control.

Order & Pricing Confirmation

The product price, quantity, shipping charge (if any), discounts, and total amount payable are displayed during checkout.

Customers should review their order carefully before submitting payment. By completing checkout, the customer authorizes payment of the total amount displayed for the order.

Customer Acknowledgment

By placing an order with Ethnic Studio, you acknowledge that you have had the opportunity to review the applicable product description, product images, pricing, sizing information, replica-product disclosure, and this Return & Exchange Policy before completing your purchase.

Nothing in this policy is intended to limit any rights that cannot legally be excluded under applicable consumer law.